Embracing digital transformation

Retooling, Retraining and Refocusing Service Delivery 2019 LIBRARY REPORT

A LETTER FROM
THE CEO & DIRECTOR

Loretta Parham

We are pleased to present the 2019 report of the Atlanta University Center Robert W. Woodruff Library.

For the Library to remain a relevant part of the academic experience, we must be accessible, adaptable, inventive, digitally sophisticated, and keenly focused on providing and sustaining a customized blend of spaces and services that meet the needs of our ever-changing users.

The Library has just completed the fourth year of its five-year strategic plan and has moved well beyond the halfway mark for completing the objectives and milestones outlined in the 2015-2020 Strategic Plan:  Building a 21st Century Learning Community: Extending Our Impact on Academic Success. Eighty-two percent of all strategic plan objectives have been achieved to-date. 

The footprints of the AUC Woodruff Library’s digital transformation path have been evident throughout the past four years of the Plan, but have been most transparent during the 2018-2019 fiscal year as we continued to build the foundation that will enable us to be leaders in this area.  After a complete overhaul of our IT and wireless network infrastructure, the Library fully staffed its Digital Services Department and was awarded funding to implement digital initiatives that lifted prominent Library Archives Research Center collections from boxes to bytes. 

The Library ramped up its digitization efforts through dedicated staffing and resources.  For example, space was re-purposed to establish a digitization lab. A Digital Scholarship Coordinating Committee (DSCC) was formed to work collaboratively with AUC faculty members and students to identify the services and resources needed to support the creation, analysis, publishing and dissemination of new scholarship using digital technologies.

As the AUC Woodruff Library moves into the next five years, our posture is not one of “standing ready,” but we are actively transforming for the digital age so that we may continue to influence our users’ experience through innovation and efficiency.

Mission, Vision + Core Values

Mission

To provide the highest level of information resources and services in support of teaching and learning, scholarship and cultural preservation of the Atlanta University Center.

VISION

To reflect the excellence of our member institutions by being the first and best choice for our users in their search for information.

CORE VALUES

• Quality Service for all Customers

• Competence in Services and Staff

• Respect for the Individual

• High Expectations for Performance

Library budget

FY 2018-2019

%

STUDENT RESEARCH RESOURCES & COLLECTIONS

$2,313,754

%

operations

$4,800,425

%

staffing

$3,017,521

Notable highlights

• 2,416 items accessible in GLAM (Galleries, Libraries, Archives and Museums) Center for Collaborative Teaching and Learning online portal, allowing consolidation, sharing and hosting of curated images from all AUC GLAM institutions in a single repository

• Awarded two grants totaling $31,190 to improve Georgia’s Natural, Cultural and Historic Organizations’ disaster response and to improve health information literacy in the Atlanta University Center

•  116 AUC and Library-hosted events held

• 16 new databases added to e-resource collection

• 6,833 e-Books added to pool of  demand driven acquisitions titles

• 2,423 new works published to e-scholarship repository

• 12 new collections donated to the Archives Research Center

• 7 new collections processed and made available for research, including the Walter Massey Papers and Oscar Harris Collection

• 11 new collections digitized and published to e-scholarship repository, including Clark Atlanta University Panther, ITC Journal, Morehouse
College Catalogs and Spelman Spotlight

• 7 digital exhibits curated, including “Born to Rebel: The Life and Legacy of Benjamin E. Mays”

• 6 physical exhibits curated, including “Voice Your Vote: The History of African Americans and the Right to Vote”

• 3 Travel Research Awards given to researchers to explore the Library’s Archives Research Center collections

• Library staff had 30 professional presentations, 11 media interviews and seven publications

• Library’s GuideStar nonprofit status upgraded from Silver to Gold, meaning greater financial and operational transparency

• 13th consecutive year of clean financial audits, with unqualified opinion rendered and no management comments

engagement

  • Student population 8,056 80% 80%
  • Instruction 276 30% 30%

sessions taught

  • Orientation 1,192 60% 60%

students impacted (new & transfer)

  • Instruction 5,782 80% 80%

students impacted

  • Research consultation 2,942 60% 60%

students assisted

Library in numbers

Top Stories of the Year

RADAR: New E-Scholarship Repository
To improve access to the archival collections and scholarly works that are housed in our digital repository, we launched RADAR—an acronym that stands for Repository of AUC Digital collections, Archives and Research. This digital warehouse stores and provides access to all of the Library’s online collections, including archival material, theses and dissertations, faculty scholarship and audio and video. It also boasts a user-friendly interface, responsive design and keyword searching across the repository. In addition, users are able to browse by AUC institution, decade or geographic location. Learn more at radar.auctr.edu.

Bloomberg Finance Lab
We launched our Bloomberg Finance Lab last fall to support the teaching and learning activities of Atlanta University Center (AUC) students and faculty in business, economics and finance-related programs. Equipped with 13 computer stations featuring Bloomberg Terminal software and an interactive Market Wall, the Bloomberg Finance Lab provides hands-on learning experiences and allows students and faculty to engage in real-world applications with software and services that are employed throughout global financial markets. Users are able to examine the principles of market structure and learn software programs that drive the financial marketplace. We hosted a ribbon-cutting ceremony to unveil the lab.

Off the Wall

We were honored to participate in the city-wide Off the Wall initiative, which was organized by WonderRoot and the Atlanta Super Bowl Host Committee. Our mural—“Helping Hands” by popular muralist Muhammad Yungai—is one of 30 installed in Atlanta ahead of Super Bowl 53 that highlights the city’s civil rights and social justice journey. We hosted an unveiling ceremony and artist talk with Yungai to introduce the mural, which is installed on the exterior of our building, to the AUC and surrounding communities. Congressman John Lewis, who is featured in the mural, even stopped by our library to see it in person!

From L-R: Chris Appleton, former Executive Director, WonderRoot; Muhammad Yungai, artist and creator of “Helping Hands” mural; Congressman John Lewis and Loretta Parham, CEO and Library Director, AUC Woodruff Library

Digital scholarship

Digital Scholarship is an interdisciplinary field that uses digital tools to foster new and innovative approaches to research, pedagogy, and publishing. We have partnered, created, and helped facilitate digital scholarship throughout the AUC for years. However, we increased our capacity in this area in the 2018-2019 fiscal year by establishing the Digital Scholarship Coordinating Committee(DSCC).

The DSCC is a cross-departmental working group formed to identify, promote and develop our digital scholarship support activities and provide leadership and coordination for active projects to further research and pedagogy across the AUC community.

In addition, the DSCC works collaboratively with AUC faculty members and students to identify the services and resources needed to support the creation, analysis, publishing and dissemination of new scholarship using digital technologies. Projects include: Benjamin E. Mays Partnership with Morehouse College and Howard University to celebrate Dr. Mays’ 125th birthday 
and the Cascade Oral History Partnership with Clark Atlanta University. The GLAM Center for Collaborative Teaching and Learning is one of the most comprehensive ongoing digital scholarship projects conceived at our library. It is a partnership with Clark Atlanta University Art Museum and the Spelman College Museum of Fine Art. Learn more at glam.auctr.edu.

Increased Visibility

We appeared in more than a dozen news outlets this past fiscal year and even participated in an HBO documentary about the Atlanta Child Murders. These pieces highlighted our talented staff, new services and the numerous educational and cultural events we hosted. We reached the masses through stories published by the following: Associated Press, Atlanta Journal Constitution, Atlanta Daily World, Atlanta Voice, 11 Alive, Fox 5, CBS 46, KISS 104.1, WABE,  Atlanta Studies and Saporta Report.

Renovated Café

We reopened our renovated eatery, Woodi Cafe, with great fanfare. With an expanded menu, modern furniture and flooring, and sleek lighting and fixtures, the farm-to-fork café serves nutritious and affordable items such as breakfast sandwiches, housemade pastries, chef-inspired soups and pastas and signature sandwiches and salads. We hosted a grand reopening celebration where we gave away gift cards and other prizes. Learn more at woodicafe.com.

boards, committees & professional affiliations of library staff

Academy of Certified Archivists

American Institute of Certified Public Accountants

American Library Association (ALA)

American Management Association

American Theological Library

Association (ATLA), Board Member

Association of College and Research Libraries (ACRL)

Atlanta/ Macon Private Academic Libraries
(AMPALS), Chair

Atlanta Regional Council for Higher Education (ARCHE)

Code4Lib Southeast

Digital Library Federation

EDUCAUSE, Board Member

Educopia, Board Member

GALILEO Interconnected Libraries (GIL), Users Group

Georgia Academy of Sciences

Georgia Archives Institute, Board Member

Georgia Center For Nonprofits, CFO Central

Georgia Library Association

Georgia Society of CPAs

HBCU Library Alliance, Digital Initiatives Committee

Heritage Emergency Response Alliance (HERA), Co-chair

Institute of Internal Auditors

Journal of New Librarianship, Peer Reviewer

Journal of Theological Librarianship, Peer Reviewer

Library High Tech Journal, Editorial Board

LYRASIS, Board Member and Audit Committee Chair

National Association of African Americans in Human Resources

National Association of College & University Business Officers (NACUBO)

National Black MBA Association (NBMBAA)

National Historical Publications and Records

Commission, Obama Presidential Appointment

Online Computer Library Center, Inc. (OCLC),
Advisory Group

Scholarly Communication and Open Access
Working Group

Society of American Archivists

Society of Georgia Archivists, Board Member

Society for Human Resource Management

Visual Resources Association

board of TRUSTEES

Dr. Ronald A. Johnson, Chair, President, Clark Atlanta University

Dr. Mary Schmidt Campbell, President, Spelman College

Dr. David A. Thomas, President, Morehouse College

Dr. Edward Wheeler, President, Interdenominational Theological Center

Mr. F. Sheffield Hale, Member-At-Large President and CEO, Atlanta History Center

Dr. Danielle Carr Ramdath, Member-At-Large Associate Dean of the CollegeDean of the Senior Class, Smith College

Mr. Henry G. Zigtema, Chair, Finance Committee Partner, Ernst and Young,LLP (Retired)

Dr. Obie Clayton, Ex-Officio Member Chair, Library Advisory Council Director, Center for Undergraduate Research and Creativity (CURC), Clark Atlanta University

Ms. Sharon Davies, J.D. – Invited – Ex-Officio Member Provost and Vice President for Academic Affairs, Spelman College

Mrs. Loretta Parham, Ex-Officio Member CEO & Director, AUC Woodruff Library

Address

111 James P . Br awley Drive SW, Atlanta, GA 30314

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